Theme: CRISIS MANAGEMENT: New Approaches and Strategies

📍 Location: Hotel Hilton, Podgorica

📅 Date: Thursday, May 8, 2025

⏰ Time: 09:30–15:00

Hilton Event Photo Hilton Event Photo Hilton Event Photo Hilton Event Photo Hilton Event Photo Hilton Event Photo

📋 Agenda:

09:30–09:40

Session Opening

  • Welcome Address by Organizers
  • Presentation of Session Objectives and Speakers
09:40–10:10

Principles of Crisis Management and Their Effectiveness in the Age of Artificial Intelligence

Dr. Radoica Luburić

10:10–10:40

Quality and Crisis Management

Prof. Dr. Aleksandar Vujović

10:40–11:10

Synergy of Quality, Artificial Intelligence, and Chaos Theory in Business

Dr. Milan J. Perović, Professor Emeritus & Mr. Dragoljub Šarović

11:10–11:30

☕ Networking & Coffee Break

11:30–12:00

🎤 Interactive Discussion: How to Improve the Quality of Crisis Management in the Age of AI?

Moderator: Prof. Dr. Aleksandar Vujović

12:00–13:00

🍽 Lunch Break

13:00–13:30

Lessons and Insights from Economic and Financial Crises

Prof. Dr. Nikola Fabris

13:30–14:00

Learning in Crisis and Learning from Crisis: Crisis Management Model

Dr. Radoica Luburić

14:00–14:30

🎤 Interactive Discussion: Are We Ready for New Crises?

Moderator: Prof. Dr. Nikola Fabris

14:30–14:40

Review of Key Messages and Takeaways of the Session

Dr. Milan J. Perović, Professor Emeritus

14:40–15:00

🏅 Certificate Award Ceremony & Group Photo

📝 Published in a professional journal:

The latest double issue of the journal Quality & Excellence (No. 3–4/2025) features a review of the Special Academic Session held on May 8, 2025, at the Hilton Hotel in Podgorica, organized by the Center for Strategic Crisis Management (CESUK).

The article provides an overview of the key messages presented, the significance of the event, and CESUK's contribution to advancing modern crisis management in the era of artificial intelligence.

📄 Download the published article (PDF)

Strategic management of quality, risk, and crises for your business success!

Are you ready to improve your business model and build the capacity and resilience to face crises?

With top-tier strategies and risk management models, help your team respond effectively and efficiently to today's challenges. We offer you unique solutions and expertise that connect modern management methods with practical approaches.

Our key programs:

1. Strategic Risk and Crisis Management

Identify risks before they turn into problems, incidents, and crises!
Topics include:

  • Thinking based on prevention, risk, and crisis
  • New concepts of preventive management
  • Principles of risk management
  • Principles of crisis management
  • Challenges in the era of artificial intelligence

2. Crisis Management

Ensure stability even in the toughest times!
Learn how to:

  • Manage human resources during a crisis
  • Learn timely and adequately from crisis situations
  • Build the ability to learn in and from a crisis
  • Enhance communication and media effectiveness and efficiency

3. Cyber Risk and Artificial Intelligence

Protect your business from global cyber threats!
We cover:

  • Cyber risk as a global challenge
  • Critical infrastructure security
  • Challenges and pitfalls of uncontrolled application and misuse of artificial intelligence

4. Quality Management and Sustainable Success

Build a business model that brings sustainable success!
Key topics:

  • Principles of quality management
  • Quality and project management
  • Principles of sustainable success

5. Change and Conflict Management in Crisis Conditions

Prepare your team for successful change management!
Learn how to:

  • Manage changes and conflicts in crisis conditions
  • Respond to climate change impacting quality of life

6. Financial Stability and Quality of Life

Link financial stability with life satisfaction!
Learn strategies that will help you:

  • Ensure stability in unstable times
  • Strengthen the financial resilience of the organization
  • Implement strategies for personal and professional balance

7. Operational Risk Management in Crisis Conditions

Be ready for every operational challenge!
We cover:

  • Operational risk management models
  • Innovative approaches to overcoming challenges in the era of digitalization
  • Operational risk as a key factor for achieving sustainable success

Why choose us?

  • Experience and expertise – With decades of experience in quality, risk, and crisis management, our team of prominent experts offers proven strategies that deliver top results.
  • Modern approaches – Our methods are based on the latest trends and technologies, including artificial intelligence and cybersecurity.
  • Customized solutions – We tailor each program to your specific needs and goals.

Don’t wait for a crisis to surprise you – stay one step ahead!
Contact us today and find out how we can work together to improve your business.

Activities

Creating strategies for crisis management
  • Prevention of crisis, response to crisis situations and recovery from crisis
  • Creating models for early detection and prevention of crises.
Anticipation and risk assessment
  • Managing potential risks that can escalate into crises
  • Managing risks in the era of artificial intelligence
  • Identification of key vulnerabilities in various fields (politics, culture, education, economy, ecology, information technologies, media, sports, etc.).
Training and education
  • Organizing lectures, seminars and symposia
  • Organizing crisis management training
  • Education of institutions, companies, and individuals about quality and risk management, as well as change and conflict management
  • Training for crisis management.
Simulations and crisis scenarios
  • Developing simulations for testing system resilience
  • Organizing practical exercises for crisis teams.
Consulting and advisory services
  • Providing expert advice to government institutions, companies, and non-governmental organizations
  • Expert assistance in creating specific crisis plans tailored to clients.
Research and innovations in crisis management
  • Application of new approaches and technologies in crisis management
  • Application of artificial intelligence and digital tools in crisis management.
Communication and media crisis management
  • Public communication strategies in crisis management
  • Reputation management before, during, and after crisis situations.
International cooperation
  • Collaboration with international organizations on crisis management projects
  • Knowledge and experience exchange with similar centers domestically and abroad.
Monitoring and evaluation of crisis response
  • Analysis of success of crisis strategies after implementation
  • Models for improvement for future crisis situations.
Community support
  • Creating initiatives to raise citizens' awareness of crisis situations
  • Assisting in strengthening the resilience of local communities to crises
  • Publishing magazines, special issues and books.

About Us

LEARN TO THINK AND UNDERSTAND PROCESSES -
THEN YOU WILL LEARN HOW TO SUCCESSFULLY MANAGE THEM

We are the Crisis Management Strategy Center, dedicated to providing comprehensive solutions for the prevention, response, and recovery from crisis situations.

Our expertise covers risk analysis, strategy creation, training and simulations, as well as the application of innovative technologies in crisis management.

We collaborate with government institutions, companies, NGOs, and international partners to enhance the resilience of systems and communities.
Our goal is to contribute to a safer future for all through education, counseling, and support.

EASE YOUR LIFE AND
MAKE IT MORE SUCCESSFUL AND JOYFUL.

RADOICA LUBURIĆ, PhD
Founder and Executive Director

Birth Date: August 12, 1959
Place of Birth: Plužine, Montenegro
Google Scholar
AD Scientific Index
ResearchGate
Scopus

Education
2016. Doctor of Economic Sciences, Faculty of Economics, University of Montenegro
2007. Master of Economic Sciences, Faculty of Economics, University of Montenegro
1990. Magister of Historical Sciences, Faculty of Philosophy, University of Belgrade


Professional Career
2010–2024. Executive Director of the Central Bank of Montenegro
2009–2010. Member of the Parliament of Montenegro, member of the Committee on Economics, Finance, and Budget and the Committee on Education, Science, Culture, and Sports
2005–2009. President of the Board of Directors of the News, Publishing, and Graphics Joint Stock Company "Pobjeda" - Podgorica
2003–2006. Member of the Parliament of the State Union of Serbia and Montenegro, Deputy President of the European Integration Committee
2002–2005. Director of the News Public Enterprise "Pobjeda"
2000–2001. Minister of Culture in the Government of the Republic of Montenegro
1999–2000. President of the Managing Board of Radio Television of Montenegro
1997–2000. Director of the Republican Institute for International Scientific, Educational-Cultural, and Technical Cooperation


Publications (Published Works)

In the field of organizational management and especially in quality management, risk management, operational risk management, crisis prevention, crisis management, business continuity management, human resources management, change management, and conflict management, he has published over 100 scientific and professional papers:

  • Radoica Luburić, Crisis Prevention and the Coronavirus Pandemic as a Global and Total Risk of Our Time,
    Journal of Central Banking Theory and Practice, SCIENDO, 2021, 1, pp. 55-74.
  • Radoica Luburić, A Model of Crisis Prevention (Based on managing change, quality management and risk management), Journal of Central Banking Theory and Practice, SCIENDO, 2019, 2, pp. 33-49.
  • Radoica Luburić, Strengthening the Three Lines of Defence in Terms of More Efficient Operational Risk Management in Central Banks, Journal of Central Banking Theory and Practice, DE GRUYTER, 2017, 1, pp. 29-53.
  • Nikola Fabris, Radoica Luburić, FINANCIAL EDUCATION OF CHILDREN AND YOUTH, first edition,
    HERAedu Belgrade / Medeon Podgorica, 2017.
  • Radoica Luburić, QUALITY AND OPERATIONAL RISK MANAGEMENT IN CENTRAL BANKS, Central Bank of Montenegro, first edition, Podgorica 2016.
  • Radoica Luburić, Knowledge and Learning in terms of Operational Risk Management in the Financial and Banking Systems, International Journal for Quality Research, 2016, 10 (3), pp. 559-568.
  • Radoica Luburić, Quality Management Principles and Benefits of their Implementation in Central Banks,
    Journal of Central Banking Theory and Practice, DE GRUYTER, 2015, 3, pp. 91-121.
  • Radoica Luburić, Nikola Fabris, THE ART OF MONEY MANAGEMENT, first edition, Medeon Podgorica / Hesperiaedu Belgrade, 2014.
  • Radoica Luburić, THE ART OF SUCCESSFUL MANAGEMENT (Based on world theory and practice of total quality management), second edition, Hesperiaedu, Belgrade 2010.
  • Radoica Luburić, THE ART OF SUCCESSFUL MANAGEMENT (Based on world theory and practice of total quality management), first edition, Hesperiaedu, Belgrade 2008.

He has also published a number of books and scientific and professional papers in the field of economic, social, political, and diplomatic history, and his books are included in the curricula of numerous domestic and foreign universities.


Training, Conferences and Seminars

He has participated in scientific, professional, and language improvement programs in Moscow, Cardiff, Oxford, and Cambridge. He has also attended many prominent conferences and seminars, among which those in the field of central bank management, risk management, and operational risk management in central banks stand out (Certificates):

  • Management in the Central Bank, Federal Reserve Bank of New York, New York, October 2016; 
  • Operational Risk Management and Internal Audit Specialized Course, Federal Reserve Bank of New York, New York, May 2015; 
  • Governance in a Central Bank, Banque de France, Paris, February 2015; 
  • Operational Risk Management and Internal Audit Specialized Course, Federal Reserve Bank of New York, New York, May 2014; 
  • Expert forum: Topical Issues in Human Resources, Bank of England, London, November 2013; 
  • Implementing Effective Operational Risk Management Frameworks in Central Banks, Banca d ́Italia, Rome, June 2013; 
  • Operational Risk Management and Business Continuity Management, Deutsche Bundesbank Eurosystem, Frankfurt am Main, March 2013; 
  • Operational Risk Management and Internal Audit Specialized Course, Federal Reserve Bank of New York, New York, May 2012;
  • Risk Management for Central Banks, intensive residential programme, Central Banking Events, Christ's College, Cambridge, September 2011; 
  • Money Museums of Central Banks as Information Centres, Deutsche Bundesbank Eurosystem, Frankfurt am Main, March 2011.

Contact


Center for Strategic Crisis Management LLC Podgorica
Address: Vektra Building, Entrance III/21, 81000 Podgorica, Montenegro
Phone: +382 69 071 072
Email: radoica.luburic@cesuk.me, kontakt@cesuk.me
Website: www.cesuk.me
TIN/VAT: 03728315

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